Here you can find the answers to frequently asked questions
WHEN DO I PAY FOR THE PROJECT?
The payment is done before receiving the designer’s proposals, after filling up the quiz you can proceed immediately or wait for the phone call of our team that will tell everything about our service.
WHEN WILL I RECEIVE THE BUNDLE COST BACK?
If you buy your furniture with us, with a minimum expenses of €3000 for My Room bundle or €5000 for My Space bundle, the cost of the project will be deducted from the total price of your purchase.
WHAT IF I DON'T WANT TO TAKE MEASURES?
With just € 50 more an architect of our network take all the measures and photographs of your space. Our team will contact you to arrange an appointment.
WHEN DO I RECEIVE THE PROPOSALS?
Within the first 5 working days.
WHAT IF I ALREADY HAVE THE FURNITURE AND I WANT TO VALORIZE THEM?
We will need photographs of the furniture you already own and our designers will find the best solutions for you in order to valorize your furniture and merge it with new elements.
WHAT IF I DON'T WANT TO REALIZE IT?
We will provide you a list of the chosen products and you will device if you want to realize the project with us or go on with the realization autonomously.
WHICH KIND OF SPACES IS MY SPACE BUNDLE FOCUSED ON?
My space bundle is focused on complex spaces such as studios, offices, open spaces, and commercial activities.
WHICH ARE THE PAYMENT METHODS?
You can pay with credit card, paypal or satispay
WHAT IF I DON'T LIKE THE PROJECT?
For My Room and My Space bundles, our designers are available to find the best solution for you, even after the first proposals. When you will receive the final project, every single element of your room will be defined and you will see the whole project without surprises.
HOW DO I MANAGE THE TAX DEDUCTION PROCESS?
Thanks to our accountants network we guarantee you the best price on the process management and we will handle with them all the steps required to guarantee the maximum possible reimbursement on the furniture purchase (With a minimum charge of €10000, you can deduct the 50% of your purchase thanks to the furniture and home bonus until December 2018).
WHEN WILL I RECEIVE THE CHOSEN PRODUCTS?
From the order day about 30 days will pass before all your products will arrive in our warehouses. We will contact you to define your favorite day, so that we can deliver and mount all the furniture in just one day.
DO YOU HAVE ANY DOUBT OR NEED MORE INFORMATION?
We’ll be happy to answer to your questions.