At the start of the design phase by the designer, the customer provides the updated floor plan with measurements, indication of installations present and anything else relevant to start the design work on the room. The designer may ask in itinere for an integration of measurements to better manage the client's requests.
Yes, at the customer's request, if the customer sees the need, and for an additional charge subject to an estimate, it is possible to organise an on-site survey with one of our experts: the survey is intended as a measurement check and will be carried out during the pre-order phase, i.e. once the customer has compiled a list of the items he wishes to purchase.
Designs are made using the more than 130 partner suppliers of Biancorosso Design: it is possible to insert products already in the client's possession (of which the client must provide photos, measurements and details at the designer's request), while it is not possible to insert other products to be purchased outside the network of partners used by Biancorosso.
At the end of the consultancy process, the customer will have the list of products (furniture and accessories) in the form of a quotation that will result from what was shared in the consultancy process with the designer: the customer is free to confirm or not the purchase of the quotation, in whole or in part. Should he decide to purchase them, he will have Biancorosso Srl as his only contact person, who will forward the orders to the partner suppliers and manage all the logistical activities on behalf of the customer, including any after-sales support (turnkey service).
At the same time as compiling the list of products the customer intends to purchase (so-called checklist), the customer will also be able to select the transport and assembly option he wishes to avail himself of. The Administration Area of Biancorosso Design shall, at the same time as sending the proforma and payment of the supply down payment, inform the customer of the exact amount for the selected service.